- Services
- vehicle trade-in program
- Type
- car dealership, auto parts, motor vehicles
- Type of work
- engine repair, engine tuning, motorcycle repair
- Tyre service
- tire service, wheel balancing
- Vehicle type
- ATV repair
Phone number
(575)622-02...— show
Address
- Working hours
Sun
Closed
Mon
Closed
Tue
9:00AM—6:00PM
Wed
9:00AM—6:00PM
Thu
9:00AM—6:00PM
Fri
9:00AM—6:00PM
Sat
9:00AM—5:00PM
- Official website
ziapowersports.com
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50photos Zia Powersports - Roswell
Reviews about Zia Powersports - Roswell
4.2
/ 48 reviews and60 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
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Tracy K.
November 18, 2021, 1:34 am
I approached Zia with ahopeful deal totrade inmy side byside. After working with Lexi for the better part ofthe day weweren’t able tomake adeal. However, the experience with her was great asshe tried multiple ways toget the deal within what Ineeded, followed upwith multiple phone calls and was super professional. More importantly, she was anabsolute pleasure towork with. Greatjob.
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Company's official reply
November 18, 2021, 7:04 pm
Tracy, thank you for sharing your positive feedback with usand weare very happy that our Sales Team was apleasure towork with and made your experience agreatone. Weappreciate you and thank you for visiting Zia Powersports Roswell.
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frieddieromero051795
October 19, 2021, 10:53 pm
Great service!! Raquel was awesome.
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Abel R.
October 15, 2021, 10:02 am
Great Staff! Helped mewith everything Ineed. Shout out toRaquel for being sohelpful!
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Cayla Y.
October 1, 2021, 5:06 am
Great staff and atmosphere! They put upwith meall day while Iwas there asking every question known toman kind, even better had ananswer for every singleone! Amazing team!! Shout out toRaquel for staying late and waiting for the transport toget mepictures, Lexi for teaching meeverything there isto know about mymachine, and Amy for pulling all the right strings toget mefinanced! 110% recommend Zia Powersports inRoswellNM! #2021CanAmOutlanderMaxXT-P
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Gentry N.
September 18, 2021, 1:01 am
I got togive these guys (Lexi and the whole team) alot ofcredit for their hard work putting myequipment back together and correcting major deficiencies onmy new equipment from myoriginal seller. These folks communicate the best ofany dealers Ihave dealt with and they keep you informed onany issues. I’m switching mybusiness toZia Power Sports.
Jeff Neatherlin00
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Company's official reply
September 18, 2021, 1:17 am
Thank you Jeff for the positive review! Weappreciate your business and look forward toworking with you inthe future. Please let usknow ifthere’s anything wecan doforyou.
Sincerely,
Team ZPS00
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Jessy C.
July 3, 2021, 11:42 pm
Customer service was amazing!!!
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debra m.
June 24, 2021, 11:06 pm
Recently visited Zia Power Sports inRoswell. This was avery professional, knowledgeable friendly atmosphere. Myfamily walkedin, and purchased a2021rzr with noproblems. Best business towork with. The sales people inall departments (Lexi, Raquel, Trey) were soefficient, knowledgeable and really new how toexplain everything tomake the purchase and use ofthe rzr simple tounderstand. These are awesome staff. Highly Recommend them and there business. Thanks for the great supplies. ZIA rocks!… – show
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Splendid B.
June 19, 2021, 11:19 pm
Amy was super helpful and knowledgeable throughout the whole process inthe decision inpurchasing acanam. Highly recommend Amy for anyone looking tobuy anewtoy!
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Sonny G.
June 18, 2021, 11:43 pm
Zia Power Sports was the easiest dealership Ihave worked with. Icame infrom out oftown and was inand out in2hours. Mysaleswoman Raquel was efficient and professional. Irecommended anyone togo see the friendly staff atZia Power Sports for your next purchase.
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Briana V.
June 18, 2021, 7:09 pm
I wouldn't godo business elsewhere love there customer service and most importantly went out there way tohelp useven after hours
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Jeremy Y.
May 22, 2021, 3:14 am
Stopped byto get anair filter for aranger today. Noone ever said aword tome ifI need help oranything. Never will Istep foot back inthat place. Iwish Icould not even give a1star for customer service because there wasn’tany.
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Kristopher M.
May 8, 2021, 5:54 am
Great machines but customer service needs work. Called about aSxS inClovis that Iwas approvedfor. Asked them toship itto Roswell for myconvenience and Iwas told they couldn’t dothat. They didn’t call mefor the next four days, Ifinally reached out and adifferent salesperson said they were gonna ship itto Roswell. Overall alot ofconfusion and poor communication. Instore customer service needs worktoo. Paying $$$ for machines you would think the customer service would bebetter
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richard s.
April 30, 2021, 1:14 am
Had more side bysides than any ofthe five dealers ilookedat.They were all sold.Bummer.Still anice shop.
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Alejandra V.
April 26, 2021, 4:29 pm
Tried getting information ona machine never got acall back sent myinformation toboth Roswell and Clovis dealership and neither were ofany help. Icalled tofollow upand was told, “not trying torun you off but wedo have alot ofapplications infront ofyou”. It's been over 2weeks now and still haven't gotten not even acourtesy call. Definitely need improvement with communication and customer service.
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Company's official reply
April 27, 2021, 8:31 pm
Alejandra,
Sorry for the bad experience and low star review. Itried calling you todiscuss your bad experience but noanswer and vmis full. That isthe same status asin our log notes from previous follow upon your initial inquiry 3/30. Weapologize for the bad experience but did attempt tofollowup. Wewould love tobe your powersports dealer. Weare currently sold out ofthe X3model you inquired onand weare taking deposits for machines onorder and scheduled toship. Ifyou would like to place adeposit tosecure amachine please give Clovis orRoswell acall.
Sincerely,
ZPS… – show00
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Trace H.
March 13, 2021, 7:15 pm
I bought my2021Defender from this store. The sales team was great, wewere inandout. With about 8hours onthe machine wehit ahole and broke the front end (My Fault). Amy and the team did everything they could toget usback out having fun asquickly aspossible. Ihave nothing but good things tosay about this team!!! They are knowledgeable and willing tohelp out injust about any circ*mstance.
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Krisyenthia M.
February 27, 2021, 1:36 am
Very bad places toget anything done
The workers there isvery rude and nohelp.
They don't have experience infixing anything there. Soif Iwas anyone gosomewhere else for better and good business..
Someone that will take pride inthe work and bemore respectful tothere customer.
Just abad places....
They dohalf fast jobs....and just not agood place.
Never again......
You didn't dobusiness with meyou did business with myfiance and his friend…00
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Company's official reply
February 26, 2021, 11:39 pm
Krisyenthia Marrujo
Sorry for your bad experience but looking atour records/history wedon’t see where we’ve done any business with aMarrujo inthe past. What powersport doyouown? Wehave great techs that take pride intheir work and wehave alot ofhappy customers. You’re certainly welcome tocall (575)622—0225orswing bythe dealership todiscuss your concerns.
Sincerely,
ZPS00
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Joe D.
February 9, 2021, 8:33 pm
In all itwas anice visit however when you have asign posted that states Masks are tobe worn asit isa state mandate Ifeel all should have been using amask while acustomer ispresent. Irealize they are not comfortable asI work ina business that wemust wear the mask while onduty. After Ileft your business and went further into town Inoticed many were not using amask…
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Company's official reply
February 9, 2021, 6:55 am
Thank you for the reviewJoe. Ifthere isanything wecan doto earn the 5th star please let usknow.
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Justin P.
December 13, 2020, 4:10 pm
Great customer service
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Company's official reply
February 9, 2021, 6:55 am
Thank you Justin. Weappreciate your business
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Karen S.
December 13, 2020, 12:34 am
Took itin for shutting off when inuse onthe ranch and after anincident itkept breaking wheel studs. Just got itback with anoil change that itjust had before taking inand anewrim, but couldn't fix the original shutting off] problem, nor fix the wheel stud problem for taking itin nor air upa low tire orcourtesy spray itoff for a$1200bill. Can't even make myself give them a1star but could post with out1.
Update: inever accused your team ofbreaking mymachine, nor did iuse
fowl language, now this makes this more ugly and your employees untrustworthy!… – show00
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Company's official reply
December 12, 2020, 11:07 pm
Karen,
We appreciate you bringing your rough rider 2012Ranger 800infor repair. Wedidn’t break itbut certainly happy totry and get you fixedup. Iunderstand the frustration ofa broken machine and electrical issues but your foul language and abuse ofthe staff isnot warranted. I’m happy tospeak with you (after you get your emotions incheck) oryour husband ifyou would like.
Sincerely,
Trey01
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Steve B.
December 9, 2020, 5:01 am
Raquel and Amy were outstanding! They went over and above! Ihad avery positive experience atZia Power Sports, and I’ll highly recommend Zia Power Sports tomy family and friends!
Steve Beloat
Alto, NM00
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Company's official reply
February 9, 2021, 6:56 am
Thank you for the review Steve. Weappreciate your business and would love tohelp you with any needs inthe future.
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Average rating- 4.2based on48 reviews and60 ratings
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